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You are often said that you have great communication skills? You are quality oriented and are good at giving and receiving feedback? Learning and development are part of your nature?


Kontaktikeskus OÜ is a call centre that has been operating since 1994. 


We offer 24/7 customer service and telemarketing outsourcing services. We have over 200 employees that are experts on their field.

We have offices over Estonia - in Tallinn, Tartu, Haapsalu, Paide, Pärnu, Jõhvi, Valga, Võru, Viljandi and Põlva, also telecommuting stations in Hiiumaa and subcompany 
SIA Contactic in Latvia, Daugavpils.


Our goal is to offer excellent customer service experience and professional telemarketing calls.


Come and see more on web, facebook and instagram!

If so, we welcome you as a



As a project manager you are responsible for preparing, starting and managing of the projects and services for Latvian market. You manage your projects and teams confidently and independently. You are a valued member of our team who has an important role in company's development. The main working languages for you are Latvian and Russian, but you also have to communicate in Estonian (or in English) on daily basis.


  • You have good Latvian and Russian language skills, and you can also express yourself in Estonian and/or English

  • You have enough experience in customer service so that you feel yourself confident to guide our customer service representatives

  • You are goals oriented and know how to motivate yourself and others

  • You are active, bold and curious and see problems as challenges

  • You do more than expected and can learn new skills as need arises

  • You are good at expressing yourself and building relationships

  • You know how to analyze (your) activities and see relation between cause and effect

  • You have good knowledge of MS Office software

  • You enjoy regular business trips to our other offices in Estonia, as well as to Latvia, Daugavpils


  • Exciting opportunity to acitvate and manage our inbound services portfolio on Latvian market

  • To grow and develop in routine free business area that is always in fast change

  • Motivating pay system 

  • Friendly and supportive team


If you feel that you want to start a meaningful and challenging career, fulfill the  character analysis test
and send the results with your motivation letter to e-mail kylli.kukk@kontaktikeskus.ee or call for info 630 4001.
Job offer valid until 12.06.2017.